In this busy role you will be responsible for providing administrative support to the team alongside the Head of Operations, with specific responsibilities for coordinating the Membership, Fellowship, and Awards and Prizes functions, as well as assisting with events and outreach.
The ability to be self-motivated, maintain high standards and manage a varied workload is essential. You will have excellent communication, numeracy and time management skills, as well as advanced MS Office and IT competency. You will maintain and improve contact databases, keeping up to date with new technologies and working to improve processes and ensure maximum efficiency in a small organisation. Knowledge of the literature/arts sector or charity operations would be an advantage.
You will analyse trends in Membership, working with the Head of Operations, Communications Manager, and external consultants to increase engagement with current audiences, as well as attracting new supporters. Fundraising is a connected to the work of the whole team, so you will collaborate to help drive donations, and increase income generation in line with the organisation’s aims and charitable objectives.
EXPERIENCE
A minimum of three years’ experience of managing the administrative function of an organisation, preferably in the charity or cultural sector.
Experience of communicating – in person and in writing – with a wide range of stakeholders including writers and other creators, Trustees, and sponsors, ensuring excellent attention to detail at all times.
Experience of meeting complex challenges to ensure projects are delivered on time and to budget.
Experience of coordinating a wide range of activities and prioritising workload.
Demonstration of good practice in membership or similar customer loyalty schemes.
Strong track record of introducing efficiencies and new working practices, and leading improvement.
Formal support of a team, as well as supervision of some colleagues.
Permanent, full-time, £29,500-£31,500 per annum. Requirement to work at least two days per week in our London office. For full details, please see the job description and person specification. Apply here by Tuesday 4 October.
Closing date: 04/10/2022
https://rsliterature.org/administration-manager-application-form/